Returns & Exchanges
At IcedTeaPitcher.com, we want you to be completely satisfied with your purchase. If your pitcher isn't the perfect fit for your kitchen, we offer a 30-day window for returns and exchanges on all unused products.
Initiate Your Request
Log into your account or use our guest portal to enter your order number and email address to start your return.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your glassware is tracked and insured.
Pack with Care
Carefully place the unused pitcher in its original packaging with all protective inserts to prevent breakage during transit.
Receive Your Refund
After our warehouse team inspects the item, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing